Management Consulting & Professional Services

We take a solution-oriented approach to achieve organizational efficiencies and collaborate with our clients to advance automation and technological innovation. IBSS implements business strategy, communications, and operational optimization that help our customers do what they do better.

  • Since 2019, IBSS staff have received ~90 formal awards, certificates, and letters of recognition for consistently excellent professional and customer-oriented services.

  • IBSS served as NOAA NMFS’ central coordinator for FOIA requests, using best practices to increase response accuracy and reduce response backlog by 80 percent. We held ~20 contracts providing FOIA services, including processing 2,000 annual requests for the DEA.

  • We streamline management and professional operations for customer financial, management, and office-based workflows. Our team customizes applications to automate asset and task tracking, and uses tools like Smartsheet to monitor ~$50M budgets and timelines.

Program & Project Management

We are experts in analysis and optimization of the costs, resources, technologies, and processes for projects and programs within a portfolio – and ensuring outcomes in the portfolio support the strategic goals and business objectives of the organization.

We help link project and enterprise management to ensure each effort contributes measurably to the overall vision, mission, and strategic planning of our client’s organizations.

Our experts help our clients establish the processes, tools, techniques, and best practices that create and sustain quality-driven organizations that inherently eliminate re-work, prevent schedule delays, reduce costs, remove frustration, address morale problems, and improve customer satisfaction.

  • Administrative Services
  • Budget, Finance, & Audit Services
  • Business Process Engineering
  • PMI-aligned Portfolio & Program Management Practices
  • Quality Program Development
  • Strategic Planning

Legal, Paralegal, & FOIA Services

IBSS provides a full spectrum of legal support services to assist Government agencies with legal documentation processing and litigation, FOIA, records management, and other legal and paralegal support.

  • FOIA, PA, & IQA Request Response and Tracking
  • Public Affairs Support
  • Records Management
  • Regulatory Requirement Monitoring & Public Affairs Support

IT & Helpdesk Support

IBSS’ experts help our clients prioritize business needs, develop success-driven processes, and keep projects or business objectives moving forward.

We help our clients define not only what they are trying to achieve, but how to engage employees, improve business processes, and develop action plans to achieve short- and long-term goals.

  • Data Management/Development Support
  • Database Development & Architecture Support Services
  • Legacy Data Ingest & Cloud-based Archiving Using AI/ML Tools
  • Software Development & Data Analysis
  • System, VMware, & NetApp Administration Services

    Marketing, Communications, & Website Support

    IBSS offers marketing, communications, & website support along with expert scientific and technical writers and editors to support the following areas:

    • Communications, Graphics/Video Design, & Social Media Content Development & Support
    • Outreach, Training, & Education
    • Technical Writing & Editing
    • Video Marketing
    • Website Development & Maintenance

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    We take a solution-oriented approach to achieve organizational efficiences and collaborate with our clients to advance automation and technological innovation.

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